APPLE MAC REPAIR BATH.

Privacy Policy and Terms

 

This privacy policy sets out how Apple MAC Repair Bath uses and protects any information that you give Apple MAC Repair Bath when you use this website.

Apple MAC Repair Bath is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Apple MAC Repair Bath may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 11/02/2012. 

What we collect 

We may collect the following information:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Security 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

How we use cookies 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to: 148/11 Albert Street, Bath, EH7 5LT

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Customer Terms and Conditions

The following are terms of a legal agreement between you and Apple MAC Repair Bath and its accociated companies. By accessing, browsing and/or using anything on this site and the server it’s hosted on, you acknowledge that you have read, understood, and agree to be bound by the terms below and to comply with all applicable laws and regulations. This Agreement shall be governed by the laws of England and Wales.

Warranty

All Apple MAC Repair Bath services carry a 3 month warranty on parts and expertise. If there is a recurrence of the same problem we had fixed we will either try again to fix the problem at no extra charge or, if we cannot fix the problem, we will refund your money in full for the services performed. This excludes faults caused by the failure of other components after the repair has taken place, or by accidental damage or incorrect use of the product.

Payment

Payment is due in full upon completion of successful repair, we accept cash, cheque and bank transfers.

Software Licenses

Customers must always keep licence keys and installation media for all software. We will never supply illegal software to our customers.

Authorization

The client authorizes Apple MAC Repair Bath to conduct an evaluation of the machine sent to determine the nature of the damage and provide an estimate of repair cost and timing. The evaluation is free and no work beyond this evaluation will be charged without explicit client approval.

The client authorizes Apple MAC Repair Bath, its employees, and agents, to receive and transport this media/equipment/data to, from and between their facilities if the work can't be carried out onsite at the clients location.

Cancellations

Any cancellations made within 24 hours of the arranged time of appointment will be subject to a cancellation fee of £35.

No Fix No Fee

Our 'No Fix No Fee' does not apply if the customer is advised on a suitable solution but decides not to take it. In this situation, the client may be required to pay fees to cover diagnostic and call out charges, not exceeding £35.

Legal Rights

The client is the legal owner or authorized representative of the legal owner of the property and all data and components contained therein sent to Apple MAC Repair Bath.

Any property left with Apple MAC Repair Bath unclaimed for 90 days, will be disposed. At which time, Apple MAC Repair Bath shall have no liability to the client or any third party.

Limited Liability

Apple MAC Repair Bath shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service.

In no event will Apple MAC Repair Bath be liable for any damage to the laptop/desktop, loss of data, loss of revenue or profits, or any special, incidental, contingent, or consequential damages, however caused, before, during or after service even if Apple MAC Repair Bath has been advised of the possibility of damages or loss to persons or property. Apple MAC Repair Bath liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services.

Who Are We

We are Apple MAC Repair Bath.

In these terms and conditions, references to "we" and "us" are to Apple MAC Repair Bath.

If you have any problems we would recommend you e-mail us at: info@macsupportbath.com however if you prefer to write we can be contacted at: 148/11 Albert Street, Bath, EH7 5LT